Privātuma politika
Pēdējoreiz atjaunināts: 2026. gada 8. maijs
This Privacy Policy describes how flowcut collects and uses your personal information. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.
Informācijas vākšana
We collect information in various ways to provide and improve our services. When you register for our messenger tutorials or video calling courses, we gather personal details such as your name, email address, phone number, and learning preferences. Additionally, we collect usage data when you access our platform, including information about which tutorials you view, how long you spend on each lesson, and which features you use most frequently.
We also collect technical information such as your device type, operating system, browser type, and IP address. This information helps us optimize our platform for different devices and ensure compatibility with your equipment. When you contact our support team or participate in our community forums, we may collect the content of your messages and any attachments you share.
Datu izmantošana
We use the information we collect to deliver, maintain, and improve our messenger and video calling courses. Your personal data enables us to customize your learning experience based on your skill level and preferences. We analyze usage patterns to identify which lessons are most helpful and where learners may need additional support or clarification.
We use your email address and phone number to send you course updates, new lesson notifications, and important information about your account. We may also use your information to respond to your inquiries, provide technical support, and notify you about changes to our services. Your data helps us conduct research to improve our tutorials and develop new courses tailored to seniors' needs. We never share your personal information with third parties without your explicit consent, except as required by law.
Jūsu tiesības
You have the right to access, review, and obtain a copy of the personal information we hold about you. If you believe any of your information is inaccurate or incomplete, you can request corrections. You also have the right to delete your personal information from our systems, though we may retain certain data for legal or operational purposes.
You can withdraw your consent to our data collection and processing at any time. If you wish to exercise any of these rights, please contact us with your request. We will respond within thirty days of receiving your request. You also have the right to lodge a complaint with the relevant data protection authority if you believe we have violated your privacy rights.
Sīkdatnes un izsekošana
We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about how our platform is used. Cookies are small files stored on your device that help us remember your preferences and login information. Essential cookies are necessary for our website to function properly, while performance cookies help us understand how visitors use our site.
We use analytics tools to track which lessons are most popular, where users encounter difficulties, and how our interface can be improved. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our platform. We do not use cookies to track you across other websites or to display targeted advertising.
Drošība
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our servers use encryption technology to secure data in transit, and we maintain strict access controls to limit who can view sensitive information within our organization.
However, no security system is completely impenetrable. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to use strong passwords, keep your login credentials confidential, and log out of your account when finished. If you suspect any unauthorized access to your account, please contact us immediately.
Sazinies ar mums
If you have questions about this Privacy Policy or concerns about how we handle your personal information, please reach out to us:
E-pasts: [email protected]
Tālrunis: +371 67 234 891
Adrese: Brīvības iela 45, Rīga, LV-1012, Latvija
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date above. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.